FAQs CIMA Color Solutions, Inc.

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Frequently Asked Questions (FAQs)

  1. Q. What products can CIMA Colors dye?
    a. We dye polyester Napkins, Tablecloths and Aprons. We also dye polyester/rubber mats, and nylon/rubber Mats. We can dye all colors of Logo Mats. 
  2. Q. Can I send a mixture of colored linens to dye? How do I send Industrial Mats to dye?
    a. You can send all polyester Linen "products and colors" mixed, we will separate them in our facility into light/medium/dark and process accordingly to get the ideal black color shade for all products.
    b. Industrial Mats should be kept separate as they take a different dye formula and dye process. Mats can be stacked on a pallet and shrink wrapped .
  3. Q. How long does it take to ship back the dyed products?
    a. We process and ship products back to you within 7 days of receiving them.
  4. Q. Do you dry the products after dyeing?
    a. We dry all products professionally prior to returning them. We do not iron.
  5. Q. When you dye linens, how long does the dye last compared to new linens?
    a. We conducted a 70 plus “Industrial Laundry” wash test of CIMA Colors “dyed product” vs. a leading IL supplier of linens “new black product” and the CIMA Colors dyeing process provided superior color retention. We guarantee our professionally dyed products will retain their color as good, or better than, brand new products.
  6. Q. What is the minimum order?
    a. 500 lbs. minimum for Linens-Aprons and/or 500 lbs. minimum for Industrial Mats.
  7. Q. Can I send a load to test first?
    a. We will dye a sample load (10 to 15 lbs.) of your products for you at no charge. Call us at 562-889-2186 for details.
  8. Q. What is the pricing for dyeing products?
    a. Continental US - A low flat rate of $3.00 per lb. for all Linens/Aprons and $2.20 per lb. for nylon/rubber and polyester/Rubber Industrial Mats to/from the continental US.
    b. Alaska & Hawaii - Call for "spot quote" pricing for orders to/from Alaska & Hawaii.
    c. Canada - A low flat rate of $3.75 per lb. for Linens/Aprons and $3.04 per lb. for nylon/rubber and polyester/rubber Industrial Mats to/from Canada.
    All the above pricing for the Continental US and CANADA includes free round-trip shipping.
  9. Q. What are your plant hours?
    a. Weekdays 7 am - 7 pm for pick-up and deliveries.
  10. Q. How do we prepare for shipping an order to CIMA Colors?
    a. Shipments can be sent in palletized totes/containers, cardboard Gaylords, or rolling carts (if delivering locally in your vehicles). We will ship back the product in the same containers you send to us. If you do not have shipping containers, CIMA Colors can provide them to you at No Charge.
    b. Once you have containers of product ready to send, please weigh each container and take measurements (height/length/width) and send an email to Victor Estrada at [email protected] with the number of containers, approximate total gross weight, and measurements.
    c. We will schedule the pick-up from your plant and forward you the BOL and Labels for the containers.
    d. Our trucking company will pick up your load and leave you a signed copy of the BOL
    e. We will process your order.
    f. Our normal processing time is approximately one week from the date we receive your product.
    g. We will mail/email you a return BOL and invoice after your product has been professionally dyed and ships back to you.
  11. Q. Who can I contact for additional questions, information or to get a program started?
    a. Contact Victor Estrada at [email protected] or call 562-889-2186 (click on email or phone links below)